恐(おそ)れ入(い)ります

おそれいります
expression
I'm sorry to trouble you; thank you very much
formalhumblebusinessexpressiongreeting
1. I'm sorry to trouble you; excuse me for bothering you
A humble expression used when making a request or causing inconvenience.
I'm sorry to trouble you, but could you explain that once more?
恐(おそ)れ入(い)りますが、少々(しょうしょう)お待(ま)ちください。
I'm sorry, but please wait a moment.
I'm sorry to trouble you, but please sign here.
I know you're busy, but could I ask you to check this?
2. thank you very much; I'm much obliged
A humble expression of gratitude when someone has done something for you.
わざわざお越(こ)しいただき、恐(おそ)れ入(い)ります。
Thank you so much for taking the trouble to come.
ご配慮(はいりょ)いただき、恐(おそ)れ入(い)ります。
I'm very grateful for your consideration.
お心遣(こころづか)いいただき、恐(おそ)れ入(い)ります。
I'm truly grateful for your thoughtfulness.

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This is a very polite/humble expression commonly used in business settings and customer service. The past form 恐(おそ)れ入(い)りました is also used.

Common patterns

  • 恐(おそ)れ入(い)りますが〜 - I'm sorry to trouble you, but... (preceding a request)
  • お忙(いそが)しいところ恐(おそ)れ入(い)りますが - I know you're busy, but...
  • わざわざ〜恐(おそ)れ入(い)ります - Thank you for going out of your way to...

Related words

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Greetings and Set Phrases for Everyday Life