1.
excuse, explanation, apology
Something said to explain or justify an action; commonly used in apologetic expressions.
申し訳ありません。
I'm very sorry. / I apologize.
Very polite apology expression
お待たせして申し訳ありませんでした。
I'm sorry to have kept you waiting.
USAGE: 申し訳 is primarily used in apology expressions and is very polite. It literally means "excuse" or "explanation."
POLITENESS LEVELS:
- 申し訳ございません (most polite/formal)
- 申し訳ありません (very polite)
- 申し訳ない (casual but still apologetic)
CONTRAST: