始末書(しまつしょ)

しまつしょ
noun
written apology; explanation letter
formalbusinesswork
1. written apology; letter of explanation
A formal document written by an employee to their company explaining and taking responsibility for a mistake, accident, or problem they caused.
始末書(しまつしょ)を書(か)かされた。
I was made to write a written apology.
I had to submit an explanation letter because I kept being late.
The department manager asked me to submit a written apology.

Usage

  • Written at the company's request after an employee causes an accident or problem or breaks a rule. It explains what happened, apologizes, and promises it will not happen again, and it may count against the employee in later evaluations.

Common collocations

Similar words

  • 顛末書(てんまつしょ): an incident report, a factual account of what happened, without the apology.
  • 反省文(はんせいぶん): a written reflection on one's misconduct; common at school, less formal.