1.
dealing with, handling, reception
The act of responding to or dealing with customers, visitors, or inquiries.
電話の応対は丁寧にしてください。
Please handle phone calls politely.
お客さまへの応対が上手だ。
She's good at dealing with customers.
忙しくて応対が雑になってしまった。
I was busy and my handling became sloppy.
USAGE: 応対 focuses on how one responds to or deals with people, often emphasizing manner and quality of interaction.
COMMON PATTERNS:
- 応対する (to deal with, to respond to)
- 応対が良い/悪い (good/bad service)
- 電話応対 (telephone reception)
- 窓口応対 (counter service)
SIMILAR WORDS:
- 応接 - receiving guests (more formal, hospitality)
- 対応 - response, handling (broader, includes non-personal situations)
- 接客 - customer service