(おうたい)

おうたい
noun, suru-verb
dealing with, reception, handling
1. dealing with, handling, reception
The act of responding to or dealing with customers, visitors, or inquiries.
電話(でんわ)応対(おうたい)丁寧(ていねい)にしてください。
Please handle phone calls politely.
(きゃく)さまへの応対(おうたい)上手(じょうず)だ。
She's good at dealing with customers.
(いそが)しくて応対(おうたい)(ざつ)になってしまった。
I was busy and my handling became sloppy.

USAGE: 応対(おうたい) focuses on how one responds to or deals with people, often emphasizing manner and quality of interaction.

COMMON PATTERNS:

  • 応対(おうたい)する (to deal with, to respond to)
  • 応対(おうたい)()い/(わる)い (good/bad service)
  • 電話(でんわ)応対(おうたい) (telephone reception)
  • 窓口(まどぐち)応対(おうたい) (counter service)

SIMILAR WORDS:

  • 応接(おうせつ) - receiving guests (more formal, hospitality)
  • 対応(たいおう) - response, handling (broader, includes non-personal situations)
  • 接客(せっきゃく) - customer service