1.
customer service, serving customers, attending to guests
The act of serving, attending to, or interacting with customers or guests in a business setting such as a shop, restaurant, or hotel.
接客の仕事は大変だ。
Customer service work is tough.
あの店は接客が丁寧で評判がいい。
That store has a good reputation for its attentive customer service.
接客マナーの研修を受けてから、自信を持って対応できるようになった。
After taking customer service etiquette training, I became able to handle interactions with confidence.
USAGE:
A key concept in the Japanese service industry, where 接客 standards are famously high. Often used as a modifier: 接客 + noun. Can also be used as a suru verb: 接客する (to serve a customer).
COMMON COLLOCATIONS:
- 接客態度: service attitude
- 接客マナー: customer service etiquette
- 接客業: service industry, hospitality work
- 接客する: to serve customers
SIMILAR WORDS:
- サービス: service (loanword, broader meaning)
- 接待: entertaining, hosting (often business clients, more formal)
- 応対: receiving, dealing with (visitors, callers)