お客様(きゃくさま)

おきゃくさま
noun
customer; guest
formalhonorificpersonbusiness
See also: 客(きゃく) (plain form), お客(きゃく)さん (polite form)
1. customer; guest (polite/honorific)
polite term for customer, patron, or guest; the standard respectful term used by businesses and service providers to address or refer to customers
お客様(きゃくさま)、ご注文(ちゅうもん)は以上(いじょう)でよろしいですか。
Will that be all for your order? (addressing the customer)
お客様(きゃくさま)の声(こえ)を大切(たいせつ)にしています。
We value our customers' feedback.
お客様(きゃくさま)は神様(かみさま)です。
The customer is god. (Customer is always right.)

Usage

お客様(きゃくさま) is the standard honorific term for customers in business contexts. It combines the honorific prefix お～ with 客(きゃく) (guest/customer) and the honorific suffix ～様(さま).

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Common expressions

  • お客様(きゃくさま)各位(かくい) - dear customers (written)
  • お客様(きゃくさま)サービス - customer service
  • お客様(きゃくさま)の声(こえ) - customer feedback/voice
  • お客様(きゃくさま)センター - customer center

Cultural note

「お客様(きゃくさま)は神様(かみさま)です」(The customer is god) is a famous saying about customer service, originally a stage phrase of the singer 三波春夫(みなみはるお); it is now often quoted critically, about customers who abuse it.

Related Words

Compare: 利用者(りようしゃ) (user, customer)
Compare: クライアント (client)
Related: お得意様(とくいさま) (valued customer)
Compare: 来訪(らいほう)者(しゃ) (visitor)
Compare: 先方様(せんぽうさま) (the other party (honorific))
general
Added 2026.1.28 13:51 · Revised 2026.10.13 4:53
08500/08780_okyakusama