お客様(きゃくさま)

おきゃくさま
noun
customer; guest (polite)
formalhonorificpersonbusiness
See also: 客(きゃく) (plain form), お客(きゃく)さん (polite form)
1. customer; guest (polite/honorific)
polite term for customer, patron, or guest; the standard respectful term used by businesses and service providers to address or refer to customers
お客様(きゃくさま)、ご注文(ちゅうもん)は以上(いじょう)でよろしいですか。
Customer, is that all for your order?
お客様(きゃくさま)の声(こえ)を大切(たいせつ)にしています。
We value our customers' feedback.
お客様(きゃくさま)は神様(かみさま)です。
The customer is god. (Customer is always right.)

Honorific term

お客様(きゃくさま) is the standard honorific term for customers in business contexts. It combines the honorific prefix お～ with 客(きゃく) (guest/customer) and the honorific suffix ～様(さま).

Formality levels

Common expressions

  • お客様(きゃくさま)各位(かくい) - dear customers (written)
  • お客様(きゃくさま)サービス - customer service
  • お客様(きゃくさま)の声(こえ) - customer feedback/voice
  • お客様(きゃくさま)センター - customer center

Cultural note

「お客様(きゃくさま)は神様(かみさま)です」(The customer is god) is a famous Japanese saying reflecting the emphasis on customer service.

Related Words

Compare: 利用者(りようしゃ) (user, customer)
Compare: クライアント (client)
Related: お得意様(とくいさま) (valued customer)
Compare: 来訪(らいほう)者(しゃ) (visitor)
Compare: 先方様(せんぽうさま) (the other party (honorific))
general
Added 2026.1.28 13:51 · Revised 2026.9.2 13:01
08500/08780_okyakusama