(まどぐち)

まどぐち
noun
counter, window, service point
1. service counter, ticket window
A counter or window where services are provided, such as at a bank, post office, train station, or government office.
I bought a ticket at the counter.
三番(さんばん)窓口(まどぐち)()しください
Please come to counter number 3.
To do the paperwork at the bank counter.
2. contact point, liaison
Figuratively, a person or department that serves as the point of contact for an organization.
Please inquire at customer service.
田中(たなか)さんこのプロジェクト窓口(まどぐち)です
Mr. Tanaka is the contact person for this project.
Where is the complaints contact point?

COMPOUND: (まど) (window) + (ぐち) (opening, mouth)

COMMON TYPES:

MODERN CONTEXT: While many transactions have moved online, 窓口(まどぐち) services remain important for complex transactions and for those who prefer face-to-face service.