窓 口(まどぐち)

まどぐち

noun

counter, window, service point

building business

1. service counter, ticket window

A counter or window where services are provided, such as at a bank, post office, train station, or government office.

窓口(まどぐち)で切符(きっぷ)を買(か)った。

I bought a ticket at the counter.

三番(さんばん)窓口(まどぐち)にお越(こ)しください。

Please come to counter number 3.

銀行(ぎんこう)の窓口(まどぐち)で手続(てつづ)きをする。

To do the paperwork at the bank counter.

2. contact point, liaison

Figuratively, a person or department that serves as the point of contact for an organization.

お客様(きゃくさま)窓口(まどぐち)にお問(と)い合(あ)わせください。

Please inquire at customer service.

田中(たなか)さんがこのプロジェクトの窓口(まどぐち)です。

Mr. Tanaka is the contact person for this project.

苦情(くじょう)の窓口(まどぐち)はどこですか。

Where is the complaints contact point?

Compound: 窓(まど) (window) + 口(ぐち) (opening, mouth)

Types

切符(きっぷ)の窓口(まどぐち) (ticket counter)
銀行(ぎんこう)の窓口(まどぐち) (bank counter)
受付(うけつけ)窓口(まどぐち) (reception counter)
お客様(きゃくさま)窓口(まどぐち) (customer service)
相談(そうだん)窓口(まどぐち) (consultation counter)

Modern context: While many transactions have moved online, 窓口(まどぐち) services remain important for complex transactions and for those who prefer face-to-face service.

Related Words

Related: 銀行員(ぎんこういん) (bank employee)

Compare: 引換所(ひきかえじょ) (exchange counter)

Compare: 連絡係(れんらくがかり) (liaison)

Compare: 相談所(そうだんじょ) (consultation office)

general

Added 2026.1.11 21:28 · Revised 2026.9.30 6:00

03000/03154_madoguchi