(くじょう)

くじょう
noun
complaint, grievance
1. complaint, grievance, grumble
An expression of dissatisfaction about something, often made formally.
I made a complaint about the service.
I called the complaints handling desk.
A noise complaint came from a neighbor.

苦情(くじょう) is used for complaints, especially in formal or customer service contexts.

Common collocations:

  • 苦情(くじょう)()う/(もう)()てる (to make a complaint)
  • 苦情(くじょう)()ける (to receive a complaint)
  • 苦情(くじょう)処理(しょり) (complaint handling)
  • 苦情(くじょう)窓口(まどぐち) (complaints desk/counter)
  • 苦情(くじょう)殺到(さっとう)する (complaints flood in)

Related terms:

  • クレーム (complaint - loanword, common in business)
  • 不満(ふまん) (dissatisfaction)
  • 文句(もんく) (complaint - more casual)
  • 抗議(こうぎ) (protest)

苦情(くじょう) is more formal than 文句(もんく).