1.
station staff; railway employee
A person who works at a train station.
駅員に道を尋ねた。
I asked the station staff for directions.
駅員が改札で案内している。
The station staff are guiding at the ticket gates.
駅員さん、この電車は新宿に止まりますか?
Excuse me, does this train stop at Shinjuku?
駅員 is a train station employee.
DUTIES:
- 改札: ticket checking
- 案内: providing information
- 車椅子介助: wheelchair assistance
- 落とし物対応: lost and found
POLITE ADDRESS:
駅員さん is the polite way to address them.