駅員(えきいん)

A person who works at a train station, helping passengers with tickets, directions, and assistance.

Forms

駅(えき) (station) + 員(いん) (staff/member)

USAGE (duties):

• 改札(かいさつ)業務(ぎょうむ): ticket gate duties
• 案内(あんない): providing directions and information
• 車椅子(くるまいす)介助(かいじょ): wheelchair assistance
• 落(お)とし物(もの)対応(たいおう): lost and found

Keigo

駅員(えきいん)さん is the standard polite way to address station staff. Learners can approach them for help with routes, tickets, and transfers.

RELATED WORDS (～員(いん)):

• 店員(てんいん): shop staff
• 係員(かかりいん): person in charge, attendant
• 乗務員(じょうむいん): crew member (on train/plane)