1.
replacement item; exchange product; substitute goods
An item provided as a replacement for a defective, broken, or unsuitable product. Commonly used in retail, customer service, and warranty contexts.
交換品は明日届きます。
The replacement item will arrive tomorrow.
不良品だったので交換品を送ってもらった。
It was defective, so I had them send me a replacement.
在庫がないため、交換品の発送まで一週間ほどかかる場合がございます。
Due to lack of stock, it may take about one week to ship the replacement item.
Composed of 交換 (exchange, replacement) and 品 (item, goods). This is the standard term used by retailers and manufacturers when providing a substitute product for one that was defective, damaged, or otherwise unsatisfactory.
COMMON COLLOCATIONS:
- 交換品を送る: to send a replacement item
- 交換品が届く: for a replacement to arrive
- 交換品の手配: arranging a replacement
SIMILAR WORDS:
- 代替品: substitute goods — a broader term for any substitute, not necessarily replacing a defective item
- 返品: returned goods — the act of returning an item, often the step before receiving a 交換品
- 予備品: spare parts — items kept on hand as spares, rather than replacements sent after a problem