1.
consultation counter; inquiry desk; help desk
A service counter or contact point where people can seek advice, ask questions, or get help with procedures. Found at government offices, hospitals, banks, and other institutions.
相談窓口に行く。
To go to the consultation counter.
市役所の相談窓口で手続きについて聞いた。
I asked about the procedures at the city hall consultation counter.
消費者相談窓口に苦情を申し出た。
I filed a complaint at the consumer consultation counter.
A compound of 相談 (consultation) and 窓口 (counter/window). This is a frequently encountered term in Japanese bureaucratic and institutional contexts. Many government offices, hospitals, and companies have dedicated consultation counters for specific topics.
COMMON COLLOCATIONS:
- 相談窓口に問い合わせる: to inquire at the consultation counter
- 相談窓口を設ける: to set up a consultation counter
- 無料相談窓口: free consultation counter
- 電話相談窓口: telephone consultation line
COMMON TYPES:
- 消費者相談窓口: consumer advice desk
- 税務相談窓口: tax consultation desk
- 法律相談窓口: legal consultation desk
- 外国人相談窓口: foreign residents' help desk
SIMILAR WORDS:
- 受付: reception desk — a general-purpose reception counter
- 案内所: information desk — provides directions and general information