(そうだん)(まどぐち)

そうだんまどぐち
noun
consultation counter; inquiry window
1. consultation counter; inquiry desk; help desk
A service counter or contact point where people can seek advice, ask questions, or get help with procedures. Found at government offices, hospitals, banks, and other institutions.
相談(そうだん)窓口(まどぐち)()く。
To go to the consultation counter.
()役所(やくしょ)相談(そうだん)窓口(まどぐち)手続(てつづ)きについて()いた。
I asked about the procedures at the city hall consultation counter.
消費者(しょうひしゃ)相談(そうだん)窓口(まどぐち)苦情(くじょう)(もう)()た。
I filed a complaint at the consumer consultation counter.

A compound of 相談(そうだん) (consultation) and 窓口(まどぐち) (counter/window). This is a frequently encountered term in Japanese bureaucratic and institutional contexts. Many government offices, hospitals, and companies have dedicated consultation counters for specific topics.

COMMON COLLOCATIONS:

  • 相談(そうだん)窓口(まどぐち)()()わせる: to inquire at the consultation counter
  • 相談(そうだん)窓口(まどぐち)(もう)ける: to set up a consultation counter
  • 無料(むりょう)相談(そうだん)窓口(まどぐち): free consultation counter
  • 電話(でんわ)相談(そうだん)窓口(まどぐち): telephone consultation line

COMMON TYPES:

  • 消費者(しょうひしゃ)相談(そうだん)窓口(まどぐち): consumer advice desk
  • 税務(ぜいむ)相談(そうだん)窓口(まどぐち): tax consultation desk
  • 法律(ほうりつ)相談(そうだん)窓口(まどぐち): legal consultation desk
  • 外国人(がいこくじん)相談(そうだん)窓口(まどぐち): foreign residents' help desk

SIMILAR WORDS:

  • 受付(うけつけ): reception desk — a general-purpose reception counter
  • 案内所(あんないじょ): information desk — provides directions and general information