1.
consultation counter; inquiry desk; help desk
A service counter or contact point where people can seek advice, ask questions, or get help with procedures. Found at government offices, hospitals, banks, and other institutions.
A compound of 相談 (consultation) and 窓口 (counter/window). This is a frequently encountered term in Japanese bureaucratic and institutional contexts. Many government offices, hospitals, and companies have dedicated consultation counters for specific topics.
Common collocations
- 相談窓口に問い合わせる: to inquire at the consultation counter
- 相談窓口を設ける: to set up a consultation counter
- 無料相談窓口: free consultation counter
- 電話相談窓口: telephone consultation line
Types
- 消費者相談窓口: consumer advice desk
- 税務相談窓口: tax consultation desk
- 法律相談窓口: legal consultation desk
- 外国人相談窓口: foreign residents' help desk