手違(てちが)い

てちがい
noun
mistake; error; mix-up
business
1. mistake; error; mix-up; blunder
An error in procedure or handling, especially one that arises from miscommunication, carelessness, or a breakdown in coordination. Implies the mistake was unintentional and administrative rather than a moral failing.
Due to a mix-up, the package didn't arrive.
予約(よやく)に手違(てちが)いがあったようです。
It seems there was a mistake with the reservation.
Due to an administrative error, the documents were issued twice.

A polite, blame-deflecting word for mistakes — commonly used in customer service, business, and formal apologies. By attributing the problem to a "procedural error" rather than personal negligence, it softens responsibility. Composed of 手(て) (hand/process) + 違(ちが)い (difference/error).

Common collocations

  • 手違(てちが)いがある: there is a mistake
  • 手違(てちが)いで: due to a mistake/error
  • 手違(てちが)いが生(しょう)じる: a mistake occurs
  • 事務的(じむてき)な手違(てちが)い: an administrative error
  • 手違(てちが)いをお詫(わ)びする: to apologize for a mistake

Similar words