不手際(ふてぎわ)

ふてぎわ
noun
mishandling; blunder; poor management
formalbusinessworkevaluation
1. mishandling; bungling
Failure to handle a situation properly due to lack of skill or care.
不手際(ふてぎわ)をお詫(わ)びします。
I apologize for the mishandling.
こちらの不手際(ふてぎわ)でご迷惑(めいわく)をおかけしました。
Our mishandling of the matter has caused you inconvenience.
Please let us know immediately if there are any problems with our service.
2. poor management; incompetence
Administrative or organizational failure leading to problems.
対応(たいおう)の不手際(ふてぎわ)が問題(もんだい)になった。
The poor handling of the response became a problem.
The government's poor handling is being criticized.
事務的(じむてき)な不手際(ふてぎわ)が重(かさ)なり、顧客(こきゃく)からの信頼(しんらい)を失(うしな)ってしまった。
A series of administrative blunders led to losing the customers' trust.

Etymology

不(ふ) (not) + 手際(てぎわ) (skill, dexterity) - literally "lack of skill"

Usage

Commonly used in apologies for mistakes or failures, especially in business contexts.

Common collocations

Related words

  • 不備(ふび) - deficiency, inadequacy (in preparation)
  • 手落(ておち) - oversight, carelessness
  • ミス - mistake (loanword, more casual)