もてなし

もてなし
noun
hospitality; reception; entertainment
culture
1. hospitality; reception; entertainment of guests
The act of welcoming and caring for guests, visitors, or customers. Encompasses service, food, atmosphere, and attentiveness.
(こころ)こもったもてなし()けた
I received heartfelt hospitality.
This ryokan has a reputation for wonderful hospitality.
Japanese hospitality culture begins with thinking of the other person's feelings first.
Not just the food, but the atmosphere of the space is also part of hospitality.

The noun form of もてなす (to entertain, to treat). Very commonly used in the polite form おもてなし, which gained international attention after the 2020 Tokyo Olympics bid presentation. Refers to a deep cultural concept of anticipating and fulfilling guests' needs before being asked.

Common collocations

Cultural note

Japanese おもてなし differs from Western hospitality in its emphasis on 一期一会(いちごいちえ) (once-in-a-lifetime encounter). The host anticipates needs without the guest having to ask, and the service is meant to feel effortless.

Similar words

  • 歓待(かんたい): warm welcome — more formal, emphasizes the act of welcoming warmly
  • 接待(せったい): business entertainment — specifically hosting clients or business partners
  • サービス: service — broader, more transactional; lacks the cultural depth of もてなし